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New Spam/phishing email warning

We have received reports of new spam/phishing attempts targeted at Cantab.net users.

These emails have a subject of 'Account Update Reset'. These emails state that an upgrade has been schduled within 48 hours. They ask to verify your account today by clicking on a 'Continue Here' link

This is not a legitimate email from the University or the support team who manage your Cantab email service.

  • The links in these emails are not the cantab.net website. Please do not click the link in these emails.
If you haven't followed any of the instructions in the email, you can safely disregard and delete it. If you have however, we recommend resetting your password immediately. 
 
If you need support please contact our helpdesk team at . Our system administrators are making precautions to stop this email being distributed further. Please note that we will never:
  • Threaten to close your account. An account will only be closed at the request of its owner
  • Withhold any emails from you
  • Ask you to login or validate your account by clicking a link if your account is already active
You can also check our guide on identifying scam and phishing emails here: https://www.cantab.net/content/help/help.php?showarticle=6232.

Originally Written: 09-Oct-2024 12:45, Last Updated: 09-Oct-2024 12:45

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