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I'm still at University, can I renew my account for free?

If you are still attending University, you may be eligible to renew your account at the ‘Graduate/Professional’ level for free. This is named the ‘Academic’ package.


From 28 days before your account renewal date, you will start receiving reminder emails.  Once you have received these, you can subscribe for another 6 months.  If you upgrade beforehand, your subscription will be prorated until your fixed renewal date.


To renew with the Academic package, first log in to the My Account dashboard.  From within webmail, this is done by clicking on the ‘My Account’ button at the top right hand side of the page.


You should then be taken to a new page where you can see a list of all your email accounts.


Click on the 'Payment Portal' link on the right hand panel. Your upcoming renewals will then be displayed.  Underneath ‘Renew’, click on the ‘I’m still at University’ button.


You will then be directed to verify your University status by sending a confirmation link to your University email account.  You will need to open the email sent there and click on the link inside it to renew with ‘Academic’ status.