Director's Report: DEBRIEF PART 2: Technical Details
and the Future

(Updated: Friday 5th March 5:00PM)

Alumni Announcements

Imperial War Museum, Duxford








On Saturday 19th June 2010 alumni, and their guests, are invited to join distinguished Cambridge speakers at the Imperial War Museum, Duxford, Europe's premier aviation museum. Tickets are priced at £50 per person and include admission to
the Imperial War Museum, parking, tours, lectures, lunch and light refreshments throughout the day. There is an option to attend this
event, but not participate in the guided tours. Tickets for this option
are £45 per person.

Limited Edition 800th Fountain Pen
Limited edition Onoto Pens are still available. These glamorous pens are being produced exclusively to celebrate the University’s 800th Anniversary year and can be customised with the appropriate College crest. These pens have been produced in strictly limited numbers, for more information see this page.

Stay connected through Facebook

Cambridge Alumni Relations Office has recently set up some groups on Facebook. Click here to join the Cambridge group, or here for the London group, or become a fan of CARO here!

Service Status
System Status
11th Mar @ 06:25
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48,056 Registered
Member Comments

Brief Outage [Resolved]
Posted 23:02 10-Mar 2010
20:36 - 20:42
Brief outage caused by 8 servers all appearing to loose power at the same time despite being on battery/generator backups in case of failure. Currently investigating with datacenter the exact cause.



20:55
One of the storage servers isn't responding, some of you will be unable to login at the current time as a result. Should have it online in a few minutes.



20:56
Storage remounted, service fully online. Still determining original cause of the outage.

22:57
Datacenter has confirmed that a faulty power breaker tripped and had to be replaced with an on-site spare. Power was down for under 5 minutes but it took a few further minutes for the servers to boot back up. As you know we have been investigating A/B power feeds to prevent any single power fault from taking down the service. 
Email Service News
March '10
     23:02 10-Mar - Brief Outage [Resolved]
     20:14 04-Mar - Datacenter Power Failure [Resolved]
     10:37 03-Mar - Temporary access issues
     01:29 03-Mar - Thursday Emails Redelivery +Service Maintenance Notice [COMPLETED]
     10:48 01-Mar - Attachment Issues (Resolved)
February '10
     19:18 28-Feb - Mail between Saturday 20th - Thursday 25th
     10:59 26-Feb - Temporary Access Problems [Resolved]
     23:41 23-Feb - Outbound Email Issue [Resolved]
     21:17 22-Feb - Mail Filters and POP Downloads
     11:50 22-Feb - Inbound Email Delays (Resolved), SMTP issues (Resolved) Secure SMTP Issues (Resolved) Helpdesk Issues (Resolved)
     10:30 22-Feb - Client (SMTP) Sending Issues
     02:07 22-Feb - Sunday Service Update
     15:51 21-Feb - Phishing Email "Your Account Update"
     14:20 21-Feb - Restore Update
     01:56 21-Feb - Attachments Issue and Restore Update
     15:56 19-Feb - Service Issues [Resolved]
     08:38 19-Feb - Phase 2 - Good Overnight Progress
     16:06 18-Feb - Phase Two Begins (Restoring Old Email)
     12:14 18-Feb - Phase One Completing
     12:07 18-Feb - Phase 1 Restore Underway
     12:07 18-Feb - Emergency Forwarding Live
     12:04 18-Feb - Major System Failure Ongoing Recovery
     12:04 18-Feb - Emergency Server Upgrades
     12:03 18-Feb - Mail Access Offline [Recovered]
     12:31 17-Feb - Client (SMTP sending) Issues
     09:54 17-Feb - Phishing Email "Dear Webmail User"
     12:54 01-Feb - Database Outage [Resolved]
     12:04 01-Feb - General Slowness [Resolved]
January '10
     10:28 25-Jan - Saturday Webmail Outage [Resolved]
     10:03 21-Jan - Webmail Outage [Resolved]
     09:42 20-Jan - Help Articles
     16:49 12-Jan - Service Issues